Privacy Policy
At Framoura, operated by Super Patron B.V., accessible from framoura.com, we prioritize the privacy and security of our visitors and customers. This policy details how we handle your personal information and uploaded media.
Company Information
- Business Name: Super Patron B.V. (trading as Framoura)
- Chamber of Commerce (KvK): 92800211
- Address: Het Hout 35, 9723LA Groningen, The Netherlands
- Email: info@framoura.com
- Phone: +31 6 22808102
Photo Uploads & Custom Products When you use our photo upload tool prior to adding a product to your cart, the following terms apply:
- Image Usage: Your uploaded images are strictly used for processing, printing, and fulfilling your custom frame order. We do not use, share, or publish your photos for marketing or promotional purposes without your explicit written consent.
- Storage & Retention: Uploaded image files are stored securely during production and automatically purged from our servers after order fulfillment and the standard customer support window.
- Copyright & Rights: By uploading an image, you confirm that you own the copyright or have full authorization to reproduce and print the submitted content. Framoura reserves the right to cancel orders containing copyrighted material without permission, hate speech, or illegal content.
Data We Collect & How We Use It When you purchase a product, we collect essential fulfillment data: name, billing/shipping address, payment details, email address, and phone number. We use your data solely to:
- Process and deliver your custom photo frames.
- Send order confirmations and tracking information.
- Provide customer support via info@framoura.com or +31 6 22808102.
- Comply with legal and tax requirements.